Privacy Policy

Effective Date: October 17, 2024

CieCAS (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, CIECAS-INTERNATIONAL.COM (the “Website”), or interact with our services. It also explains your rights under the General Data Protection Regulation (GDPR) and how you can exercise those rights.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:

  • Business Name: CieCAS
  • Address: Zhongshan International Plaza, Building B, 2nd Floor, No. 789 West Tianshan Road, Changing District, 200335 Shanghai
  • Email: info@ciecas.cn

2. What Data We Collect

We may collect the following types of personal data from you:

  • Personal Information: This includes your name, email address, phone number, and address when you contact us, subscribe to our newsletter, or register for one of our culinary training programs.
  • Payment Information: When purchasing training programs or services, we collect payment details such as your billing address and payment method. However, we do not store payment card details on our servers. Payments are processed by secure third-party providers.
  • Technical Data: This includes your IP address, browser type, time zone settings, and operating system. We may also collect information about how you navigate and use our Website, such as page views and interaction patterns.
  • Cookies: We use cookies to track your activity on our Website and improve your experience. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide services: To register you for culinary training programs, process payments, and deliver our services.
  • To communicate with you: To send you information about our services, respond to inquiries, and notify you of changes to our Website or policies.
  • For marketing purposes: With your explicit consent, we may send you newsletters or promotional materials about new courses, events, or special offers.
  • To improve our Website: We analyze how users interact with our Website to improve its design, functionality, and security.
  • To comply with legal obligations: We may use your data to meet applicable legal or regulatory requirements.

4. Legal Basis for Processing Your Data

Under the GDPR, we must have a lawful reason for processing your personal data. We rely on the following legal bases:

  • Consent: When you sign up for newsletters or agree to receive marketing communications.
  • Contractual necessity: To fulfill the contract for services when you register for training programs.
  • Legal obligations: To comply with legal requirements, such as maintaining tax records.
  • Legitimate interests: For security and improvement of our Website, or to respond to your inquiries.

5. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your data in the following situations:

  • Service Providers: We work with third-party companies to process payments, host our Website, and analyze Website traffic. These service providers are required to protect your data and use it only for the services they provide to us.
  • Legal Compliance: We may share your data to comply with applicable laws, regulations, or legal requests, or to protect our rights and the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal data to the relevant third parties involved in the transaction.

6. Data Storage and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Your data is stored on secure servers, and we use encryption and access controls to safeguard your information.

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Rights Under GDPR

You have the following rights regarding your personal data under the GDPR:

  • Right to Access: You have the right to request access to the personal data we hold about you and obtain a copy.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data we hold about you.
  • Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You may request the restriction of processing your data if you contest its accuracy or object to its use.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format and transfer it to another data controller.
  • Right to Object: You can object to our processing of your personal data based on legitimate interests or direct marketing purposes.
  • Right to Withdraw Consent: If you have given consent for processing your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at info@ciecas.cn. We will respond to your request within one month, as required by the GDPR.

8. International Transfers

As we are based in China, your data may be transferred and stored outside the European Economic Area (EEA). We ensure that any such transfers comply with GDPR requirements by implementing appropriate safeguards, such as data protection agreements based on the European Commission’s Standard Contractual Clauses.

9. Cookies Policy

We use cookies to enhance your browsing experience and collect data about how you use our Website. You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Website.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CieCAS
Zhongshan International Plaza, Building B, 2nd Floor
No. 789 West Tianshan Road, Changning District
200335 Shanghai
Email: info@ciecas.cn